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Direct from HIMSS17: We solved the image recognition problem in health care. Now what?

by Dan Housman, Managing Director, Deloitte Consulting LLP

In health care, it’s all too rare to have a clear-cut victory. Many promising new therapies or diagnostics remain just that – promising – for years, as researchers await the data to prove that they work. New technologies arrive on the scene and can take a long time to become good enough for medical use and then slowly become widely adopted,

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Direct from HIMSS17: Customers are driving transformation in health care from the outside in

by David Betts, Principal, Deloitte Consulting LLP

We’ve seen this before—spurred on by technology advances and changing market conditions, customers can gain the upper hand in their relationship with industry. Empowered to choose where and how they transact business, customers often begin to drive transformation from the outside in. Meanwhile, as some industry players struggle to make sense of their customers’ power,

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Direct from HIMSS17: The transformation of customer experience in health care: Moving from incremental change to full steam ahead

by Quinn  Solomon, Principal, Deloitte Digital, Deloitte Consulting LLP

Let’s skip all the stuff you already know:

  • The rising importance of customer experience as a competitive advantage in health care
  • Consumers’ increasing expectations based on their experiences elsewhere
  • The disjointed, uneven experience most consumers report from their health care providers

And so on…

At this point,

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Direct from HIMSS17: The move from big data to fast data in life sciences and health care is underway

by Prabhu Kapaleeswaran, Managing Director, Deloitte Consulting, LLP

“Big” and “fast” are two words that aren’t normally associated with one another: Things that are big (oil tankers, continental plates, etc.) tend to move slowly. But what about with big data? In life sciences and health care many argue that a slower and more calculated approach to big data will provide higher quality and more valuable insights over the long run.

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