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Deloitte's Life Sciences & Health Care Blog

Infographic: Opening the door for a new generation of engaged health care consumers

Public health insurance exchanges (HIX) are beginning to deliver on the promise of transforming the individual insurance market giving way to a new generation of highly engaged health care consumers. Findings from the Deloitte Center for Health Solutions 2015 Survey of US Health Care Consumers suggest that HIX customers differ from those with other sources of insurance coverage in several ways. Understanding these differences is key to knowing how to engage and equip this new group of health care consumers.

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Deloitte Center for Health Solutions _ Public Health Insurance Exchanges Infographic

To download the full report, visit www.deloitte.com/us/hix-consumer-experience.