Walking the floors of HIMSS18 a couple weeks ago, I was excited to see the opportunities and the technology innovation around virtual health. As my colleague Ken Abrams pointed out in a recent blog article, the conversation around virtual health is less about why organizations should be thinking about it, but more about how and where to invest.Read more
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The annual Healthcare Information and Management Systems Society (HIMSS) conference is underway this week. Looking through the agenda, there’s a good mix of session topics covering electronic health records (EHRs), advancement of medical devices and health IT, and interoperability of systems and applications to exchange patient data. There also are sessions devoted to the important issues of protecting patient data and enhancing cybersecurity.Read more
If you’re a hotel chain, thread count is branding. So are your online reservations system, lobby cleanliness, and web content.
If you’re a retailer, inventory management is branding. So are your customer loyalty program, in-store signage, and mobile app design.
If you’re a contact lens manufacturer, comfort is branding. So are your product packaging,Read more
How health care providers can use technology to improve patient acquisition and retention
With apologies for appropriating the theme song from the late-1970’s television show, “Three’s Company,” hospitals and health systems want—and need—new patients to knock on their door. Only thing is, today’s door is digital, and savvy health care providers are proactively using high-tech “keys”Read more
When we look back at hospitals 20, or even 10 years from now, we might wonder how we accomplished so much without robots, artificial intelligence (AI), avatars, or cognitive analysis. We will likely marvel at how hospital clinicians were able to make complex decisions about our care while also completing an unending list of administrative tasks.Read more